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How to Install an Enterprise app on iOS

Some of our customers choose to distribute their iOS app on an Enterprise Developer Account. This causes a minor change to the downloading process. 
Step 1
  • Click the download link provided in the invitation email.
  • This will prompt you to install the app. Select "Install."
Step 2
  • After selecting install, you will see a blank browser.
  • Close you browser and return to the home screen on your device.
Step 3
  • On the home screen, you should now see the app icon indicating that the app is installing.
Step 4
  • Once the app install finishes, launch the app.
  • If you have iOS 8, you will be asked to "Trust" the app immediately. If this is the case, select "Trust" and continue to Step 8 below.
  • If you have iOS 9 or newer, you will see the message below. Continue to Step 5 for next steps.
Step 5
  • Navigate to the Settings app on your device and tap on "General."
Step 6
  • Next, scroll to "Profiles & Device Management." Note: Depending on your OS version, this may be called "Profiles" or "Device Management."
Step 7
  • In the Enterprise App section, choose your company name.
Step 8
  • Tap "Trust." You can now launch the app and login.
Things to Remember:
  1. This method for downloading only applies to apps that are being distributed through an Enterprise Accounts.
  2. If you're questioning if this might be a good distribution method for you and your end users, reach out to your Customer Success Manager. They will be able to walk you through what that entails.

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