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Showing posts from April, 2023

ChatBot and Chat Support in React Native

How to integrate ChatBots and live support into your app for a better customer experience The era of AI and human integration has begun and a major percentage of firms have started utilising this technique to increase their business. The ease of communication, in regards to any product or service, is a pro that customers look for and AI fulfils this need. The majority of websites/applications have ChatBots to serve the customer's queries and live support for efficient customer engagement. In a nutshell, AI is now a vital part of determining the success of a customer's acquisition, retention, and sales. This article covers the topic of integration of Live Chat Support via  Slack  and  Google DialogFlow  to React Native. This article assumes that the reader has basic working knowledge of React Native and Node JS along with basic knowledge of Socket IO, Google APIs, and Slack APIs. Integrating Google Dialogflow Dialogflow is a natural language understanding platform tha...